FAQs

Quick Meals

Are our ingredients organic?

We can proudly say that more than 90% of our products are organic!

We are certified Organic by SIJIL myOrganic.
Serial No. myOrganic/00784/2023

Does our product contains MSG or preservatives?

No. Our products do not contain MSG (Monosodium Glutamate) or preservatives. We're committed to using only the finest, all-natural, and organic ingredients to ensure that each meal is not only delicious but also healthy and free from artificial additives.

Is this halal?

Yes! Our sauces and Ayam are certified Halal! See our cert below!

Ref no. JAKI M.700-2 t3l 1 110-04t2021

What is blast freezing?

Blast freezing is a rapid freezing method that preserves the quality and safety of food by minimizing ice crystal formation and inhibiting bacterial growth. This technique extends shelf life while maintaining texture, flavor, and nutritional value, making it a vital process in the food industry for ensuring fresh, high-quality products.

How do I store the meals?


You can store the meals in the freezer for up to 3 months. However, we recommend consuming the meals within 4 weeks to ensure freshness

Do you take in corporate/bulk orders?


Yes, we do! For corporate/bulk orders, please contact us at hello@yeah.online.

Who can I contact for if I have other questions?


You can get in touch with us at hello@yeah.online.

Delivery

What are the delivery charges?


Deliveries are FREE islandwide for orders above RM300! All other order amounts will be shipped at a flat rate of RM20.

Please be informed that Singapore is NOT entitled to the free delivery promotion.

100% of the delivery fee goes to our delivery partner.

Which area/location is covered?

We cover most of West Malaysia areas.

Want to see if we deliver to you?
1) Check out our delivery partners' areas right here.
2) Select Whallo Cold.
3) Key in your postal code.

Do you deliver to Singapore? And How?

Yes, we do!

All of Singapore is covered with a shipping fee of Rm99.
To ensure the quality of our product and your well-being, the full transit and delivery process is via frozen delivery service.

What if I need to make changes to my orders?


You may contact hello@yeah.online and our team will help to look into it.

When will I get my order?

For West Malaysia:
We are trying our best to get the meals to you soonest! Meanwhile, it takes 2 to 5 working days for our delivery partners to reach you!

For Singapore:
It takes 2-5 working days for our delivery partner to reach you!